We consider all sales final. If you are unhappy with any product or service you get from Gfeller
Casemakers please contact us directly. If we made a mistake we will correct it as best we can.
This may be through a replacement product or complete refund if necessary. Our survival
depends upon satisfied customers and we take that very seriously. If you feel that one of our
professionals treated you extra kindly, or went out of their way to fill your needs we would like to
hear about that too.